July 13. 2021 – Silverchair today announced the launch of Silverchair Analytics, the platform’s new streaming analytics, and data analysis solution. Silverchair Analytics offers access to real-time data captured from publisher sites, traditional canned reports, and the ability to create customized reports to meet unique reporting needs. Publishers may also access these metrics and reports through a data visualization dashboard, or they can easily pull platform data into their own storage and reporting environments.
The Silverchair Platform’s reporting and analytics offering is not merely a collection of pre-compiled usage reports delivered via the web—it is a multi-layered solution that is designed for both basic and advanced users. Silverchair’s strategy is focused on unlocking the Silverchair Platform usage data and surfacing it quantitatively and visually to publishers via best-in-class solutions.
The new Silverchair Analytics includes upgraded data handling and storage to ensure clean, consolidated data to provide publishers with the most accurate and up-to-date analytics. With Silverchair Analytics, our clients will have access to new and improved ad-hoc reporting capabilities and real-time raw data via Microsoft Azure and other services. Publishers can connect existing data storage or reporting solutions (i.e., Tableau) to Silverchair Analytics’ underlying data warehouse. Otherwise, Silverchair will furnish each publisher with a complimentary Microsoft Power BI instance in order to access, analyze, and manipulate platform data. As a best-in-class solution, Microsoft Power BI provides a user-friendly interface to create immersive and dynamic reports to answer important and targeted publisher questions around usage that might not be answered by out-of-the-box reports.
“Silverchair Analytics provides our publishers with deeper insights to meet their business needs,” said Will Schweitzer, Silverchair’s Chief Product & Customer Success Officer. “This tool represents Silverchair’s continued investment in its core platform and its commitment to creating tools, features, and products that help publishers to negotiate their evolving market, fulfill their missions, and remain competitive. Our next step is to allow publishers to incorporate and interrogate off-platform data, such as citation, peer-review, or sales data. Our team is excited to work with our publisher community on these enhancements.”
About Silverchair Silverchair is the leading independent platform partner for scholarly and professional publishers, serving our growing community through flexible technology and unparalleled services. We build and host websites, online products, and digital libraries for our clients’ content, enabling researchers and professionals to maximize their contributions to our world. Our vision is to help publishers thrive, evolve, and fulfill their missions.
Contact Stephanie Lovegrove Hansen, Director, Marketing, Silverchair | firstname.lastname@example.org