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2012 SSP 34th Annual Meeting “Social, Mobile, Agile, Global: Are You Ready?”

Concurrent 2D: Juggling Agile, Global and Customers’ Needs

Audiences Around the Globe

Emilie Delquie, Publishers Communication Group

Beyond the juggling act, this session will look at concrete examples from four companies that have successfully adapted their structure and their partnerships to be able to respond to customers’ needs in more languages and more time-zones by simply being more flexible with their services. Authors, researchers and subscribers are more global than ever and publishers need to make sure they have the right infrastructure and resources in place to find local solutions even from 3,000 miles away.


Oren Beit-Arie, Ex Libris (USA) Inc.
Jocelyn Dawson, Duke University Press
Jocelyn Dawson is the assistant marketing manager for the journals division of Duke University Press, where she has worked for seven years. She leads creative/production marketing staff in the promotion of five electronic collections and forty-six journals, mainly in the humanities, social sciences, and mathematics. Jocelyn co-leads a discussion group on current issues in scholarly publishing at Duke University Press and serves on Duke University’s Digital Futures Task Force. She has served on the AAUP’s Scholarly Journals Committee and is currently serving on the SSP’s Annual Meeting Program Committee. Jocelyn has a masters degree in comparative literature from the University of North Carolina at Chapel Hill.
Jeremy Nielsen, Radiological Society of North America
Jeremy Nielsen is the Managing Director of Publications at the Radiological Society of North America (RSNA) where he oversees the strategic and operational development of all journal related products and services. Prior to joining RSNA, Jeremy served in numerous publishing roles at the American Medical Association, most recently as the journal sales manager for the Asia Pacific region. Jeremy is an active member of the SSP Marketing Committee and holds a B.A. in Marketing from Kent State University along with an M.B.A. from Loyola University Chicago.
Ann Snoeyenbos, Johns Hopkins University Press
Ann Snoeyenbos is the Manager for International Sales and Special Markets at Project MUSE, which is a part of the Johns Hopkins University Press. She handles both direct and consortium sales for all types of libraries outside of North America and she sells to school, public, and special libraries within North America. Before joining Project MUSE Ms Snoeyenbos was a tenured librarian at New York University’s Elmer Holmes Bobst Library. At NYU she spent thirteen years working in reference and collection development for the social sciences. Her formal education includes an MA in West European Studies and an MLS in Library and Information Science, both from Indiana University, Bloomington. She is currently active in the ALA/ACRL West European Studies Section, the AAUP Scholarly Journals Section, and the SSP Annual Program Committee.