2017 SSP 39th Annual Meeting
Concurrent 4E: But What Do the Users Really Think?
Learning what end-users really think about eBooks from scholarly publishers isn’t the sole province of any one player in this market. Libraries, publishers, consortia, aggregators, and platform providers all conduct user studies, usability research, and other assessments of what their end-users need in terms of accessibility, special features, and other aspects of eBook availability and design.
This panel will include representatives from all areas of the scholarly eBook market to discuss their approach to user experience research, what types of assessments are most effective in guiding their decision making, and where they see a need for improvement in eBook user experience research.
Panelists will respond to prompts and questions on how their own user experience research shapes their products and collections, and also how research conducted by the other players at this table can be effective (or not) in informing their own work.
Moderator: Alison Bradley, Davidson College
Twitter Handle: alisonbradley
Twitter Handle: bykatelawrence
Twitter Handle: tombeyer
Twitter Handle: taracataldo
Twitter Handle: acbelan